1. Program Description

This messaging program is operated by Sebastian Lucena Paredes (Insurance Broker) and is used to send:

Appointment confirmations

Insurance consultation reminders

Customer support communications

Policy-related notifications

Messages are only sent to users who have:

Booked an appointment through our website:
https://sebastian.nativelifecrm.com/

Or submitted a form via:
https://sebastian.nativelifecrm.com/booking-7494

And have explicitly opted in to receive SMS notifications

Opt-in Method:

Opt-in is collected through website forms with a dedicated SMS consent checkbox.
All consent records are securely stored with timestamps.

2. Cancellation Instructions

You may cancel SMS messages at any time.

Simply text “STOP” to the number that sent you messages.

You will receive a confirmation message

After that, you will no longer receive SMS messages

To rejoin, you may opt in again through our website or booking page

3. Support Information

If you experience any issues with SMS communications:

Reply “HELP”

Phone: +1 407-800-4835

Email: [email protected]

4. Carrier Liability

Carriers are not responsible for delayed or undelivered messages.

5. Message & Data Rates

Message and data rates may apply

Message frequency varies depending on appointment activity and service usage

For questions about your mobile plan, contact your wireless provider

6. Supported Carriers

Our SMS program is supported by all major U.S. carriers, including:

AT&T

T-Mobile

Verizon

Sprint

Other regional carriers

7. Age Restriction

You must be 18 years or older to use our services and SMS program.

8. Privacy Policy

For details on how your data is handled, please refer to our Privacy Policy:

https://sebastian.nativelifecrm.com/privacy-policy-page-8328

We fully comply with:

TCPA (Telephone Consumer Protection Act)

CTIA Guidelines

All applicable U.S. communication laws

General Terms

This website and services are owned and operated by:

Sebastian Lucena Paredes (“we,” “us,” “our”)

By accessing or using this website, you agree to be bound by these Terms & Conditions and our Privacy Policy.

We reserve the right to update these Terms at any time. Continued use of the website means you accept any changes.

Intellectual Property Rights

Limited License:

All content on this website is owned by Sebastian Lucena Paredes and protected under intellectual property laws.

You may not:

Copy

Reproduce

Modify

Distribute

any content without written permission.

User Content License:

By submitting any content through our website, you grant Sebastian Lucena Paredes a worldwide, royalty-free license to use it for business and service purposes.

Disclaimers

We may link to third-party websites but are not responsible for their content

Services are provided “as is” without warranties of any kind

We are not liable for damages resulting from use of our website or services

Online Services

Some services may be provided through third-party platforms (CRM, SMS systems, scheduling tools).

We are not responsible for:

Accuracy

Performance

Reliability

Use of third-party services is at your own risk.

Account Responsibility

You are responsible for:

Providing accurate information

Keeping your contact details updated

If you suspect unauthorized access, contact us immediately: [email protected]

Termination

We reserve the right to suspend or terminate access if:

Misuse is detected

Fraud or illegal activity occurs

Terms are violated

Governing Law

These Terms are governed by the laws of the State of Florida, United States.

Any disputes shall be handled under applicable legal jurisdiction.

Changes to Terms

We may update these Terms at any time. Updated versions will be posted on this page with a revised effective date.

Contact Information

Sebastian Lucena Paredes
2643 Cardinal Newman Ct
Kissimmee, Florida 34758
United States

Phone: +1 407-800-4835
Email: [email protected]
Website: https://sebastian.nativelifecrm.com/